An Mai
About An Mai
An Mai is a Customer Success Manager with a background in customer service and sales, currently working at Yotpo. With previous experience at PartnerStack and the Toronto Blue Jays, An combines creativity and strategic thinking in fast-paced environments.
Work at Yotpo
An Mai currently serves as a Customer Success Manager at Yotpo, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes with Yotpo's solutions. Her experience in customer success positions her to effectively address client needs and foster long-term relationships.
Previous Experience at PartnerStack
Prior to her current role, An Mai worked at PartnerStack as a Customer Success Manager from 2020 to 2023. During her three years in this position, she was responsible for managing client relationships and driving customer engagement in Toronto, Ontario. Her tenure at PartnerStack contributed to her expertise in customer service and sales environments.
Background in Fundraising and Program Management
An Mai has a background in program management, having worked at the Toronto Blue Jays from 2018 to 2020. She held the role of Program Manager for both the 5050 Fundraising Programs and In Stadium & Third Party Initiatives. In these positions, she managed various fundraising initiatives, contributing to the organization’s community engagement efforts.
Education and Expertise
An Mai studied at Ryerson University, where she earned a Bachelor of Arts in Early Childhood Education and Teaching. Her educational background supports her strong interest in working in dynamic environments, particularly those related to customer service and sales. She combines her academic knowledge with practical experience in her professional roles.
Experience at Under Armour
An Mai worked at Under Armour for six years, from 2012 to 2018, where she held various roles including Specialist at the Cash Wrap and Team Lead in Sales. Her experience at Under Armour equipped her with skills in retail management and customer interaction, contributing to her overall expertise in customer success.