Angelica Ann Guerra
About Angelica Ann Guerra
Angelica Ann Guerra is a Technical Support Engineer at Yotpo, where she has worked since 2020. She specializes in providing technical assistance related to HTML, CSS, and platform marketing policies.
Work at Yotpo
Angelica Ann Guerra has been employed at Yotpo as a Technical Support Engineer since 2020. In this role, she provides technical support to clients through chat and email, addressing issues related to HTML, CSS, and other technical matters. Her responsibilities include verifying client adherence to platform marketing policies and managing the admin active directory, ensuring smooth operations within the technical support framework.
Previous Experience
Prior to her current position at Yotpo, Angelica worked at Accenture as an IT Operations Associate from 2015 to 2019. She also served as a Finance Intern at Crown Regency Hotels & Resorts for four months in 2010. Additionally, she volunteered at Alserkal Avenue in Dubai for one month in 2019, contributing to community initiatives.
Education and Expertise
Angelica Ann Guerra earned her Bachelor of Science degree in Accounting Technology/Technician and Bookkeeping from the University of San Carlos. She studied from 2011 to 2015, gaining foundational knowledge in accounting principles and practices, which complements her technical support skills in her current role.
Technical Skills
In her role as a Technical Support Engineer, Angelica specializes in providing assistance with HTML and CSS, addressing various technical issues that clients may encounter. Her expertise in these areas is critical for resolving client inquiries and ensuring compliance with platform marketing policies.