Carmelle Pil

Technical Content Writer @ Yotpo

About Carmelle Pil

Carmelle Pil is a Technical Content Writer with extensive experience in technical support and marketing. She has worked at various companies, including TeleTech, Jellyfish Education Consultancy, Yotpo, and Supporting Enterprises, and holds a degree in Mass Communications with a major in Corporate Communications from Saint Theresa's College Cebu.

Work at Yotpo

Carmelle Pil has been employed at Yotpo since 2019, serving as a Technical Content Writer. In this role, she is responsible for creating and managing technical documentation and content that supports Yotpo's products and services. Her work involves collaborating with various teams to ensure that technical information is accurate and accessible to users.

Current Role at Supporting Enterprises

In addition to her position at Yotpo, Carmelle Pil has worked as a Technical Content Writer at Supporting Enterprises since 2019. Her responsibilities include developing technical content that meets the needs of the organization and its clients. This role allows her to leverage her expertise in technical writing within a supportive business environment.

Experience at Jellyfish Education Consultancy

Carmelle Pil has been a Sales and Marketing Specialist at Jellyfish Education Consultancy since 2016. In this capacity, she focuses on promoting educational services and products, utilizing her skills in marketing strategy and communication to drive business growth. Her experience in this role complements her technical writing capabilities.

Previous Experience at TeleTech

Prior to her current roles, Carmelle Pil worked at TeleTech from 2009 to 2012 as a Technical Support representative. During her three years there, she gained valuable experience in customer support and technical troubleshooting, which has informed her subsequent work in technical content writing.

Education and Expertise

Carmelle Pil studied at Saint Theresa’s College Cebu, where she earned a degree in Mass Communications with a major in Corporate Communications from 2012 to 2016. This educational background has provided her with a solid foundation in communication strategies, which she applies in her roles as a technical content writer and marketing specialist.

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