Carolyn Nguyen
About Carolyn Nguyen
Carolyn Nguyen is a Strategic Customer Success Manager at Yotpo, specializing in the Mid-Market segment. She has a diverse background in customer success and marketing, with previous roles at WeWork, Luxury Card, and Gramercy Park Flower Shop.
Current Role at Yotpo
Carolyn Nguyen serves as the Strategic Customer Success Manager for the Mid-Market segment at Yotpo. She has held this position since 2022. In her role, she focuses on enhancing customer relationships and ensuring successful adoption of Yotpo's products among mid-market clients.
Previous Experience at Yotpo
Prior to her current role, Carolyn worked at Yotpo as a Customer Success Manager for Multi-Product from 2021 to 2022. In this capacity, she managed multiple product lines and supported clients in maximizing their use of Yotpo's services.
Professional Background
Carolyn has a diverse professional background, having worked in various roles across multiple industries. She was an Account Manager at WeWork from 2019 to 2020 and held positions at Grand Central Podiatry and Luxury Card. Her experience also includes marketing roles at Gramercy Park Flower Shop and Your Vanity Realty.
Education and Qualifications
Carolyn Nguyen earned a Bachelor of Arts (B.A.) degree in Communication, Journalism, and Related Programs from California State University, Northridge. Her educational background supports her expertise in customer relations and marketing.
Membership in Gain Grow Retain
Since 2020, Carolyn has been a member of Gain Grow Retain, a community focused on customer success. This involvement reflects her commitment to professional development and networking within the customer success field.