Erin (Twyman) Mezey
About Erin (Twyman) Mezey
Erin (Twyman) Mezey serves as the Senior Manager of Learning and Enablement at Yotpo, where she leads the Global Learning & Enablement function and collaborates with various teams to create tailored learning solutions. With a background in customer success and account management, she has held multiple roles at Yotpo since 2015 and has a degree in International Business and Spanish from The Catholic University of America.
Current Role at Yotpo
Erin Mezey serves as the Senior Manager of Learning and Enablement at Yotpo, a position she has held since 2023. In this role, she leads the Global Learning & Enablement function, overseeing the enablement strategy across four geographic regions. Erin collaborates closely with Go-To-Market (GTM) Leadership, Product Marketing, and Product General Managers to design and implement tailored learning solutions that meet the needs of the organization.
Previous Experience at Yotpo
Erin Mezey has a significant history with Yotpo, having worked in various roles since 2015. She began as an Account Executive and progressed to Customer Success Manager, then served as the Enterprise Customer Success Manager and Beauty Vertical Lead from 2019 to 2021. Following this, she held the position of Learning and Enablement Manager from 2021 to 2022, and then the Senior Learning and Enablement Manager from 2022 to 2023 in London. Her diverse experiences at Yotpo have equipped her with a comprehensive understanding of customer success and enablement.
Education and Expertise
Erin Mezey holds a Bachelor of Science in Business Administration (B.S.B.A.) with a focus on International Business and Spanish from The Catholic University of America. This educational background has provided her with a strong foundation in business principles and cross-cultural communication, which she applies in her professional roles.
Career Background
Before joining Yotpo, Erin Mezey worked at The Advisory Board Company as a Senior Specialist in Business Affairs from 2013 to 2015 and as an International Sales and Marketing Associate from 2012 to 2013. She also gained early experience as an intern at VFS Services (USA) Inc in 2010. This varied background has contributed to her expertise in customer success and enablement.
Team Leadership and Development
In her current role, Erin Mezey builds and manages a high-performing team of enablement professionals. She focuses on providing mentorship and inspiration to her team, fostering an environment that encourages professional growth and development. Her leadership is instrumental in driving the success of the learning and enablement initiatives at Yotpo.