Ido Shapira
About Ido Shapira
Ido Shapira is an R&D Team Leader at Yotpo, where he has worked since 2016. He specializes in troubleshooting complex technical issues and focuses on enhancing customer experience.
Work at Yotpo
Ido Shapira has been employed at Yotpo since 2016, serving as the R&D Team Leader. In this role, he focuses on enhancing customer experience in accordance with Yotpo's standards. He is responsible for developing and reviewing content for Yotpo's knowledge base, which aids in addressing technical inquiries. His work involves monitoring and tracking issues to ensure they are resolved accurately and efficiently.
Previous Experience at AMAREL LTD
Before joining Yotpo, Ido Shapira worked at AMAREL LTD from 2013 to 2016. During his three years there, he held the positions of Field Technician and Professional Instructor. His responsibilities included providing technical support and instruction, which contributed to his expertise in troubleshooting and customer service.
Education and Expertise
Ido Shapira studied at Afeka Tel Aviv Academic College of Engineering, where he earned an Engineer’s Degree in Computer Software Engineering from 2015 to 2019. His educational background provides a solid foundation for his current role in R&D, where he specializes in troubleshooting complex issues across various platforms, including Client-Server, Web, Mobile, and API integration.
Technical Skills and Specializations
Ido Shapira specializes in troubleshooting complex technical issues across multiple platforms. His expertise includes Client-Server, Web, Mobile, and API integration. He applies these skills in his role at Yotpo, where he ensures that technical inquiries are resolved efficiently and effectively.