Jack Hobbs
About Jack Hobbs
Jack Hobbs is a Senior Manager of Customer Success for Mid-Market and Enterprise Usage Products at Yotpo, where he has worked since 2023. He has extensive experience in customer success roles across various companies, including BrightEdge and Wyng, and holds a BSc in Sport and Exercise Sciences from the University of Birmingham.
Current Role at Yotpo
Jack Hobbs serves as the Senior Manager for Customer Success focusing on Mid-Market, Enterprise, and Usage Products for the EMEA region at Yotpo. He has held this position since 2023, contributing to the company's customer success initiatives in London, England. His role involves overseeing customer engagement and ensuring satisfaction with Yotpo's products and services.
Previous Experience in Customer Success
Prior to his current role, Jack Hobbs worked in various customer success positions. He was the EMEA Manager for Customer Success at Yotpo from 2022 to 2023. Before that, he held several roles at BrightEdge, including Senior Customer Success Manager and Director of Global Customer Success from 2016 to 2021. His experience also includes working at Wyng (formerly Offerpop) in multiple customer success and sales roles from 2014 to 2016.
Educational Background
Jack Hobbs completed his education at the University of Birmingham, where he earned a BSc Hons in Sport and Exercise Sciences with a 2.1 classification from 2008 to 2011. He also attended Peter Symonds' College in Winchester, achieving AS/A Levels from 2006 to 2008. Earlier, he studied at Kings' School Winchester, where he obtained 10 GCSEs graded A to C from 2001 to 2006.
Career Development
Jack Hobbs began his career as an International Sales Management Trainee at Meltwater in 2012. He then transitioned to Red Box Tickets as an Account Manager from 2012 to 2014. His career continued to develop at Wyng (formerly Offerpop), where he held various roles, including Sales Development Representative and Customer Success Manager. His trajectory in customer success roles has established him as a professional in the EMEA market.