Jacob Presley
About Jacob Presley
Jacob Presley is a Customer Success Manager for SMB at Yotpo, where he has worked since 2022 in the New York City Metropolitan Area. He has a background in customer success and business development, with previous roles at CasaOne, UNiDAYS, and Proximo Infra.
Work at Yotpo
Jacob Presley has been serving as a Customer Success Manager for Small and Medium Businesses (SMB) at Yotpo since 2022. He operates within the New York City Metropolitan Area, focusing on enhancing customer satisfaction and driving success for SMB clients. His role involves managing client relationships and ensuring that customers derive maximum value from Yotpo's services.
Previous Experience
Prior to his current role at Yotpo, Jacob held various positions that contributed to his expertise in customer success and business development. He worked as a Partnerships Associate at CasaOne from 2020 to 2021. He also gained experience as a Customer Success Manager at UNiDAYS from 2021 to 2022. His earlier roles included internships at Verizon, Professional Insurance Enrollers, and Renaissance Electronic Services, where he developed foundational skills in sales and customer engagement.
Education and Expertise
Jacob Presley completed his Bachelor of Science in Professional Selling, Selling Skills, and Sales Operations at Ball State University from 2014 to 2018. He also attended Zionsville Community High School from 2010 to 2014. His educational background has equipped him with the necessary skills to excel in customer success and sales roles.
Career Progression
Jacob's career began with internships, including a summer internship at Verizon in 2015 and a sales internship at Renaissance Electronic Services in 2017. He transitioned into business development at Proximo Infra from 2019 to 2020, before moving into customer success roles at UNiDAYS and Yotpo. His diverse experiences have contributed to his understanding of customer needs and business operations.