Jamie Mumford
About Jamie Mumford
Jamie Mumford is an Outbound Team Lead at Yotpo, with a background in e-commerce and account management. He has worked in various roles, including as an Account Executive at Yotpo and an On-Demand Operations Manager at 31DOVER.com, and has a strong focus on enhancing business revenue through strategic customer engagement.
Current Role at Clay
Jamie Mumford currently holds two positions at Clay: Clay Expert and Clay Creator. Since 2024, Jamie has been working as a Clay Expert for 7 months, focusing on enhancing customer interaction with e-commerce websites. This role aims to improve site traffic, conversion rates, average order value, and repeat purchases. Additionally, Jamie has been serving as a Clay Creator for 5 months, specializing in strategies that drive business revenue through reviews, user-generated content, loyalty, and referrals.
Experience at Yotpo
Jamie Mumford worked at Yotpo from 2017 to 2024, holding various positions including Sales Development Representative and Account Executive. In the role of Account Executive, Jamie contributed for 5 years in London, focusing on client engagement and sales strategies. In 2024, Jamie transitioned to the position of Outbound Team Lead, where responsibilities include leading outbound sales initiatives and enhancing team performance.
Previous Experience at 31DOVER.com
Before joining Yotpo, Jamie Mumford worked as On-Demand Operations Manager at 31DOVER.com from 2015 to 2017. In this role, Jamie managed operational tasks and contributed to the efficiency of the company's on-demand services, supporting the overall business objectives.
Education and Qualifications
Jamie Mumford studied at Havering College of Further and Higher Education, where Jamie earned a BTEC Level 3 Extended Diploma in IT and Programming from 2011 to 2014. Additionally, Jamie achieved a Higher National Certificate (HNC) in Creative Media Production during a one-year program at the same institution from 2013 to 2014. This educational background supports Jamie's expertise in the e-commerce sector.
Specialization in E-commerce
Jamie Mumford specializes in educating businesses on niche categories within the e-commerce industry. This focus aims to significantly impact website performance and business earnings, leveraging knowledge of user-generated content and customer engagement strategies to drive success in the digital marketplace.