Jared Oxenberg
About Jared Oxenberg
Jared Oxenberg is a Customer Onboarding Manager at Yotpo, with nearly five years of experience in the SaaS and ADR industries. He holds a Bachelor of Science degree in Communication from Cornell University and has previously worked in client success roles at NAM and Zocdoc.
Work at Yotpo
Jared Oxenberg serves as the Customer Onboarding Manager at Yotpo, a position he has held since October 2021. In this role, he is responsible for ensuring that new customers successfully integrate Yotpo's solutions into their operations. His focus is on delivering a seamless onboarding experience, which is critical for customer satisfaction and retention. He operates within the New York City Metropolitan Area, contributing to Yotpo's mission of enhancing customer engagement through user-generated content.
Education and Expertise
Jared Oxenberg earned a Bachelor of Science degree in Communication from Cornell University, where he studied from 2012 to 2015. His educational background provides him with a strong foundation in effective communication strategies, which are essential in his roles within customer success and onboarding. This expertise supports his ability to engage with clients and address their needs effectively.
Background in Customer Success
Before joining Yotpo, Jared Oxenberg accumulated significant experience in customer success roles. He worked at Zocdoc as a Customer Success Manager from 2015 to 2017, where he developed skills in client relationship management. Following this, he spent four years at National Arbitration and Mediation (NAM) as a Client Success professional from 2017 to 2021. This diverse background has equipped him with nearly five years of experience in the Software as a Service (SaaS) and Alternative Dispute Resolution (ADR) industries.
Professional Experience Timeline
Jared Oxenberg's professional journey includes several key positions that highlight his expertise in customer success. He began his career at Zocdoc, where he worked for two years, followed by a four-year tenure at NAM. Since October 2021, he has been with Yotpo, marking a continuous progression in his career focused on enhancing customer experiences. His roles have consistently involved direct interaction with clients, emphasizing his commitment to client satisfaction.