Justin Risso
About Justin Risso
Justin Risso is a Senior Enterprise Customer Success Manager at Yotpo, where he has worked since 2019. He holds a Bachelor of Arts degree with a double major in Psychology and Philosophy from Towson University and has a background in customer success and support roles.
Work at Yotpo
Justin Risso has been serving as a Senior Enterprise Customer Success Manager at Yotpo since 2019. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among enterprise clients. His experience in customer success allows him to effectively address client needs and foster long-term relationships. He operates from New York, United States, contributing to Yotpo's mission of providing exceptional customer engagement solutions.
Previous Experience at BrightEdge
Before joining Yotpo, Justin Risso worked at BrightEdge as an Enterprise Customer Success Manager from 2015 to 2019. During his four years in this position, he was responsible for managing client accounts and ensuring their success with the BrightEdge platform. His role involved collaborating with clients to optimize their digital marketing strategies and achieve their business objectives.
Background in Customer Success
Justin Risso has a diverse background in customer success, having previously worked at Smarsh. He began as a Support Technician in 2011 for five months before transitioning to the role of Enterprise Customer Success Manager from 2012 to 2015. This experience provided him with a solid foundation in client management and support, which he has built upon in his subsequent roles.
Education and Expertise
Justin Risso graduated from Towson University with a double major in Psychology and Philosophy. His academic background includes numerous classes in Logic, which he utilizes to develop effective and efficient business solutions. The combination of his education in psychology and philosophy enhances his ability to empathize with clients and approach problems from various perspectives.