Kayla Nemchik
About Kayla Nemchik
Kayla Nemchik is a Customer Success Manager at Yotpo, where she has worked since 2022. She has a background in customer success and team leadership, with previous roles at Builder Homesite Inc. and Starbucks.
Work at Yotpo
Kayla Nemchik has been employed at Yotpo as a Customer Success Manager since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her position is based in Austin, Texas, where she collaborates with clients to optimize their experience with Yotpo's services.
Previous Experience at Builder Homesite Inc.
Prior to her current role, Kayla worked at Builder Homesite Inc. for a total of approximately three and a half years. She served as a Customer Success Account Manager from 2018 to 2021, where she managed client accounts and facilitated customer engagement. Following this role, she took on the position of Team Lead for nine months in 2021 to 2022, overseeing team operations and strategies.
Early Career at Starbucks
Kayla began her professional career at Starbucks, where she worked as a Shift Supervisor from 2012 to 2018. In this capacity, she managed daily operations, supervised staff, and ensured customer service excellence. This experience provided her with foundational skills in team management and customer relations.
Location and Professional Background
Kayla Nemchik is based in Austin, Texas, United States. Her professional background includes a focus on customer success and team leadership across various industries, including technology and retail. This diverse experience contributes to her effectiveness in her current role at Yotpo.