Kellie Ditch
About Kellie Ditch
Kellie Ditch is a Customer Onboarding Manager at Yotpo, where she has worked since 2021 in Austin, Texas. She has a diverse background in customer service and management, with previous roles at Procore Technologies and Acme Hospitality.
Work at Yotpo
Kellie Ditch has been serving as the Customer Onboarding Manager at Yotpo since 2021. In this role, she is responsible for guiding new customers through the onboarding process, ensuring they successfully integrate Yotpo's solutions into their business operations. Her experience in customer service and solutions management contributes to her effectiveness in this position. She operates from the company's Austin, Texas office.
Previous Experience at Procore Technologies
Before joining Yotpo, Kellie Ditch worked at Procore Technologies in various roles. She started as a Customer Service Representative from 2019 to 2021, where she focused on providing support to customers. In 2021, she transitioned to the role of Custom Solutions Specialist, where she worked for 10 months. Her time at Procore Technologies equipped her with valuable skills in customer engagement and tailored solutions.
Background in Hospitality Management
Kellie Ditch has a background in hospitality management, having served as the Restaurant General Manager at Acme Hospitality from 2014 to 2019. In this capacity, she managed restaurant operations, staff, and customer service, contributing to the overall success of the establishment. This experience enhanced her leadership and operational skills.
Education and Expertise
Kellie Ditch earned her Bachelor of Arts in Environmental Studies from the University of California, Santa Barbara, completing her degree from 2009 to 2014. Her educational background provides her with a strong foundation in environmental issues, which may inform her professional approach and decision-making in her current role.
Experience in Charter Operations
Kellie Ditch also has experience in the aviation sector, having worked at Silver Air Private Jets as a Charter Operations professional from 2014 to 2016. In this role, she was involved in coordinating charter flights and managing client needs, further diversifying her skill set and industry knowledge.