Kelly Vanneman
About Kelly Vanneman
Kelly Vanneman is a Customer Success Manager at Yotpo, where she has worked since 2022 in Austin, Texas. She has a diverse professional background in customer service and client relations, with extensive experience across various industries.
Work at Yotpo
Kelly Vanneman has been serving as a Customer Success Manager at Yotpo since 2022. Based in Austin, Texas, she has been instrumental in enhancing customer satisfaction and ensuring the successful implementation of Yotpo's solutions for clients. Her role involves managing client relationships and providing support to maximize the value clients receive from Yotpo's products.
Education and Expertise
Kelly Vanneman earned a Bachelor of Science (B.S.) degree in Human Development and Family Studies from the University of Arizona, where she studied from 2008 to 2012. This educational background provides her with a strong understanding of human behavior and relationships, which is beneficial in her customer success roles. Additionally, she has developed expertise in customer service, client relations, and account management across various industries.
Professional Background
Kelly Vanneman has a diverse professional background that spans multiple roles in customer success and client relations. She has worked in various industries, including fitness, apparel, and technology. Her previous positions include Customer Success Manager roles at Covered 6 Academy and Field Day, as well as a Head of Customer Service position at Criquet Shirts. This variety of experience highlights her adaptability and broad skill set.
Previous Experience
Before her current role at Yotpo, Kelly held several positions that contributed to her expertise in customer success. She worked as a Client Services Representative at The Honest Company and as a Client Success Manager at Rethink CRM. Additionally, she served as a Client Relations Specialist at The Dailey Method and as a Barre Instructor at MOD Fitness, showcasing her versatility in client-facing roles.
Career Development
Kelly Vanneman's career development reflects a commitment to enhancing client experiences and fostering strong relationships. Starting as a Parent Aide at Devereux, she transitioned through various roles in customer service and client management. Her experience at Criquet Shirts as both Head of Customer Service and Wholesale Account Manager further solidified her skills in managing client accounts and ensuring customer satisfaction.