Lena Cox
About Lena Cox
Lena Cox is a UX Writer and Product Content Specialist currently working at Yotpo in Tel Aviv, Israel. She has a diverse background in content creation, usability testing, and market research, with previous roles at W2 Communications, Chevron, and American Eagle Outfitters.
Work at Yotpo
Lena Cox has been working at Yotpo since 2022 as a UX Writer and Product Content Specialist. In this role, she focuses on creating user-centric content that enhances the overall user experience. Her responsibilities include writing and editing knowledge base articles to support user understanding and product use. Additionally, she conducts usability testing on real users to identify and address usability issues in digital products. This position allows her to leverage her expertise in content design and user experience within the e-commerce sector.
Previous Experience at W2 Communications
Before joining Yotpo, Lena Cox worked at W2 Communications as a Senior Account Coordinator for Cyber Security Clients in 2017. She held this position for six months in the Washington D.C. Metro Area. During her time there, she contributed to managing client accounts and supporting communication strategies tailored to the cyber security sector. Her experience at W2 Communications provided her with valuable insights into client relations and the importance of effective communication in specialized industries.
Background in Telecommunications and Philosophy
Lena Cox studied at Penn State University, where she earned a Bachelor's Degree in Telecommunications with a minor in Philosophy from 2012 to 2015. This educational background equipped her with a strong foundation in communication strategies and critical thinking. Additionally, she participated in an Abroad Program at Tel Aviv University from 2011 to 2012, further broadening her academic and cultural perspectives.
Experience in Regulatory Affairs at Chevron
Lena Cox worked at Chevron from 2019 to 2022 as a Regulatory Affairs Specialist. In this role, she was responsible for navigating regulatory requirements and ensuring compliance within the organization. Prior to this position, she also served as an Operations Coordinator and Technical Writer at Chevron from 2018 to 2019. Her experience in regulatory affairs and operations has contributed to her understanding of complex systems and processes in corporate environments.
Usability Testing and Market Research Skills
Lena Cox conducts deep market and user research to enhance user experience in e-commerce product lines. Her ability to run usability testing on real users allows her to identify and address usability issues effectively. She also updates and maintains the company's content design system to ensure consistency and clarity across all user-facing materials. These skills are essential in her current role and demonstrate her commitment to improving user interactions with digital products.