Maria Dubinsky
About Maria Dubinsky
Maria Dubinsky is a Support Tech Leader at Yotpo, where she has worked since 2018. She has a background in psychology and has progressed from a Tier 1 support role to a leadership position, implementing new tools and conducting training sessions for her team.
Work at Yotpo
Maria Dubinsky has held the position of Support Tech Leader at Yotpo since 2018. In this role, she has been responsible for overseeing the support team and implementing new tools and features to enhance customer service. Her tenure at Yotpo has spanned six years, during which she has progressed from a Tier 1 support role to a leadership position. She has also conducted training sessions for team members to familiarize them with new features and tools.
Previous Experience at AvaTrade
Prior to her current role, Maria worked at AvaTrade as a Customer Service Team Leader from 2017 to 2018. In this position, she managed customer service operations and led a team to ensure high-quality support. Her experience at AvaTrade contributed to her development in customer service leadership.
Educational Background
Maria studied Psychology at Ariel University, where she completed her studies and achieved an internship in 2014, lasting 11 months. She also attended МГППУ, where she studied Психология and earned a Специалист degree from 2008 to 2013. This educational background has provided her with a solid foundation in psychological principles relevant to her roles in customer support and team leadership.
Experience as a Neuropsychologist
In 2016, Maria worked as a Neuropsychologist at an English Nursery and Primary School in Moscow, Russia, for three months. This role involved applying her psychological expertise in an educational setting, contributing to her diverse professional experience.
Role at Brainpower - BPI Group
Maria began her career at Brainpower - BPI Group as a Business Support Assistant from 2013 to 2014. This position lasted for 10 months and provided her with foundational experience in business support, which has been beneficial in her subsequent roles.