Mary Bernadeth Go
About Mary Bernadeth Go
Mary Bernadeth Go is a Technical Support Engineer with advanced computer literacy and strong problem-solving skills. She has a background in the internet industry and has worked at Yotpo since 2019, following her previous role at Convergys from 2014 to 2017.
Work at Yotpo
Mary Bernadeth Go has been employed at Yotpo as a Technical Support Engineer since 2019. In this role, she utilizes her advanced computer literacy skills to provide effective technical support. Her responsibilities include troubleshooting technical issues and ensuring customer satisfaction through her strong interpersonal skills.
Previous Experience at Convergys
Prior to her current position, Mary worked at Convergys as a Technical Support Representative from 2014 to 2017. During her three years in this role, based in Cebu City, she developed her technical support skills and gained valuable experience in the internet industry.
Education and Expertise
Mary Bernadeth Go studied at STI College, where she earned a Bachelor's degree in Information Technology from 2010 to 2014. This educational background has equipped her with the necessary technical knowledge and skills to excel in her roles in technical support.
Technical Skills and Problem-Solving
Mary possesses advanced computer literacy skills, which contribute to her effective problem-solving abilities in technical support roles. Her strong background in the internet industry further enhances her capability to address and resolve technical issues efficiently.
Interpersonal Skills and Customer Satisfaction
Mary demonstrates exceptional interpersonal skills that aid in achieving high levels of customer satisfaction. Her ability to communicate effectively with customers plays a crucial role in her success as a Technical Support Engineer.