Michael Mocerino
About Michael Mocerino
Michael Mocerino is a Customer Success Manager at Yotpo, where he has worked since 2018. He holds an associate degree from Sussex County Community College and previously served as an assistant manager at Teavana for five years.
Work at Yotpo
Michael Mocerino has been serving as a Customer Success Manager at Yotpo since 2018. In this role, he focuses on ensuring customer satisfaction and success with Yotpo's products and services. His tenure at the company spans six years, during which he has contributed to enhancing customer relationships and driving product adoption.
Education and Expertise
Michael Mocerino attended Sussex County Community College from 2015 to 2017, where he earned an associate degree. His educational background provides a foundation for his career in customer success, equipping him with essential skills for effective communication and problem-solving.
Background
Prior to his current position at Yotpo, Michael Mocerino worked at Teavana as an Assistant Manager from 2011 to 2016. This role was based in Atlanta, Georgia, where he gained valuable experience in customer service and team management. His time at Teavana contributed to his understanding of customer needs and operational efficiency.