Neely Cox
About Neely Cox
Neely Cox is the Manager of the Enterprise Customer Success Team at Yotpo, where she has worked remotely since 2024. She has a diverse background in marketing and customer success, with previous roles at companies such as BigCommerce and Fairly Group, and holds a Bachelor's degree in Marketing from Abilene Christian University.
Current Role at Yotpo
Neely Cox serves as the Manager of the Enterprise Customer Success Team at Yotpo, a position she has held since 2024. In this role, she works remotely from New York, United States. Her responsibilities include overseeing customer success initiatives and ensuring that enterprise clients receive optimal service and support.
Previous Experience
Prior to her current role at Yotpo, Neely Cox accumulated diverse experience across various organizations. She worked as a Digital Marketing Manager at Fairly Group from 2017 to 2018 and held multiple positions at BigCommerce, including Enterprise Account Manager and Senior Customer Success Manager from 2018 to 2021. Her earlier roles included internships and positions at Abilene Christian University and FirstCapital Bank of Texas.
Education and Expertise
Neely Cox earned her Bachelor's degree in Marketing from Abilene Christian University, where she studied from 2010 to 2015. During her time at the university, she was involved in various roles, including Student Athlete and Student Marketing Assistant. Her educational background has equipped her with a solid foundation in marketing principles and practices.
Skills and Professional Approach
Neely Cox has developed a range of marketing skills through her professional experiences, particularly in digital marketing, client services, and strategic partnership marketing. She is known for her creative and team-oriented approach, emphasizing the importance of extra effort and striving for excellence in her work.
Career Progression
Neely Cox's career began in 2010 as a Bank Teller at FirstCapital Bank of Texas. Over the years, she progressed through various roles in marketing and customer success, including positions at Walmart and Sam's Club. Her career trajectory reflects a commitment to growth and development in the fields of marketing and customer service.