Rickson June
About Rickson June
Rickson June is a Tier 2 Support professional at Yotpo, where he has worked since 2021. He has extensive experience in technical support and customer service, having previously held roles at SYKES and Convergys.
Work at Yotpo
Rickson June has been employed at Yotpo since 2019, initially serving as a Technical Support Representative (Premium). In this role, he has provided high-level technical assistance to clients. In 2021, he transitioned to the position of Tier 2 Support, where he continues to address customer inquiries and resolve technical issues. His tenure at Yotpo spans over five years, during which he has developed expertise in customer support and technical troubleshooting.
Previous Experience in Customer Service
Before joining Yotpo, Rickson June worked at SYKES as a Customer Service Representative from 2017 to 2018, gaining valuable experience in customer interaction and support. He also held a position at Convergys as a Customer Service Representative from 2016 to 2017, where he further honed his skills in handling customer inquiries. His background in customer service has contributed to his effectiveness in technical support roles.
Education and Expertise
Rickson June earned a Bachelor's degree in Computer Science from Mindanao State University - MSAT, completing his studies from 2011 to 2015. This educational background has provided him with a solid foundation in technical concepts and problem-solving skills, which he applies in his current role at Yotpo. His academic training supports his ability to assist clients with technical issues effectively.