Rob Hewetson
About Rob Hewetson
Rob Hewetson is a Sales Engineer at Yotpo in Sydney, Australia, with a diverse background in customer success and technical sales. He holds a Bachelor of Commerce and Bachelor of Science from Macquarie University and has experience in various roles across multiple industries.
Work at Yotpo
Rob Hewetson currently serves as a Sales Engineer at Yotpo, a role he has held since 2024. In this position, he operates in a hybrid work environment based in Sydney, New South Wales, Australia. His responsibilities include providing technical demonstrations of Yotpo's product suite, which encompasses ESP, SMS, Loyalty, Reviews, and Subscription services. He collaborates closely with the Account Executive team to deliver technical, product, and business expertise, ensuring clients understand the full capabilities of Yotpo's offerings.
Education and Expertise
Rob Hewetson has a diverse educational background. He studied at Macquarie University, where he earned a Bachelor of Commerce with a Bachelor of Science, focusing on International Business and Biomolecular Sciences from 2011 to 2015. He also completed a Certificate IV in Training and Assessment at CBD College Pty Limited from 2016 to 2017. Additionally, he attended St Patrick's College, Strathfield, where he achieved his Higher School Certificate from 2003 to 2010. In 2021, he completed The Complete Skilled Negotiator course at The GAP Partnership.
Previous Work Experience
Before joining Yotpo, Rob Hewetson accumulated extensive experience in various roles. He worked as a Customer Success Manager at Yotpo from 2022 to 2024 and previously held positions at Hill's Pet Nutrition, including Customer Development Executive, Territory Manager, and Customer Development Manager - eCommerce. His experience also includes roles at GSK as a GP Medical Representative and at CEB, now Gartner, as a Business Development Associate. Rob began his career in customer service at KFC, where he held multiple positions, including Assistant Restaurant Manager and Shift Supervisor.
Contributions to Product Development
In his role at Yotpo, Rob Hewetson actively contributes feedback to product and engineering teams. He provides insights regarding market requirements and potential product enhancements, ensuring that the company's offerings align with client needs and industry trends. His background in customer success and technical sales enables him to bridge the gap between client expectations and product capabilities.