Shai Horovitz
About Shai Horovitz
Shai Horovitz is a Manager of the Implementation Team at Yotpo, where he has worked since 2023. He has extensive experience in client success and account management, having held various roles at Yotpo and other companies over the past decade.
Current Role at Yotpo
Shai Horovitz currently serves as the Manager of the Implementation Team at Yotpo. He has held this position since 2023, contributing to the company's efforts in enhancing client onboarding and implementation processes. His role involves overseeing the implementation strategies and ensuring that clients successfully integrate Yotpo's solutions into their operations.
Previous Experience at Yotpo
Prior to his current role, Shai Horovitz worked at Yotpo in various capacities. He was the Manager of the Client Success Team from 2021 to 2023, focusing on client satisfaction and retention. Before that, he served as an Enterprise Customer Success Manager from 2018 to 2021, and as an SMB Customer Success Manager in 2017. His tenure at Yotpo spanned six years, during which he developed expertise in customer success and account management.
Experience at SimilarWeb
Shai Horovitz worked as an Account Manager at SimilarWeb for six months in 2016. In this role, he was responsible for managing client accounts and ensuring that clients received value from SimilarWeb's analytics services. His experience at SimilarWeb contributed to his skills in client relationship management.
Background in Research and Data Analysis
Before entering the tech industry, Shai Horovitz gained experience as a Research Analyst at IDC from 2012 to 2014. He also worked as a Data Analyst at Signals Group from 2014 to 2015 and later as a Sales Engineer from 2015 to 2016. These roles provided him with a strong foundation in research methodologies and data analysis, which he leveraged in his subsequent positions.
Education and Academic Background
Shai Horovitz earned a Bachelor's Degree from the University of California, Berkeley, where he studied Public Health and Near Eastern Studies. His academic background has equipped him with a diverse perspective and analytical skills that he applies in his professional roles.