Shai Kogan
About Shai Kogan
Shai Kogan serves as the Senior Enterprise Technical Account Manager at Yotpo, a position he has held since 2020. He has a background in Economics and Real Estate Appraisal from Ariel University and has accumulated extensive experience in technical account management and support roles.
Work at Yotpo
Shai Kogan has been employed at Yotpo since 2017, progressing through various roles. He started as a Tier 1 Technical Support Engineer, where he worked for two years. He then advanced to the position of Enterprise Technical Account Manager, serving for one year. In 2020, he assumed the role of Senior Enterprise Technical Account Manager, where he continues to work. His responsibilities include managing enterprise accounts and providing technical support to enhance customer satisfaction.
Education and Expertise
Shai Kogan earned a Bachelor of Arts degree in Economics and Real Estate Appraisal from Ariel University. His studies spanned from 2008 to 2012, equipping him with foundational knowledge in economic principles and real estate valuation. This educational background supports his technical account management role, where understanding economic factors can influence client interactions and solutions.
Background
Before joining Yotpo, Shai Kogan worked at the Israel Airport Authority as a Specialized Technologies Instructor from 2007 to 2015. In this role, he focused on training personnel in specialized technologies, contributing to operational efficiency and staff development. His experience in this position provided him with valuable skills in technical instruction and support.
Career Progression
Shai Kogan's career trajectory reflects a steady advancement in technical account management and support roles. He began his career at Yotpo as a Tier 1 Technical Support Engineer, then moved to an Enterprise Technical Account Manager position, and currently serves as a Senior Enterprise Technical Account Manager. His experience across these roles demonstrates his growing expertise in customer relations and technical solutions.