Yonatan Slook

Customer Success Manager @ Yotpo

About Yonatan Slook

Yonatan Slook is a Customer Success Manager at Yotpo and Co-Founder of Miluimnik.info, where he has implemented process automation and established strategic partnerships. He has a background in Sports Management and has held various roles in community engagement and user acquisition.

Work at Yotpo

Yonatan Slook has been employed at Yotpo as a Customer Success Manager since 2021. In this role, he focuses on enhancing customer satisfaction and retention. His responsibilities include managing client relationships and ensuring that customers derive maximum value from Yotpo's services. His experience in customer success contributes to the overall growth and stability of the company.

Current Role at Miluimnik.info

Since 2023, Yonatan Slook has served as Product Manager and Co-Founder at Miluimnik.info. In this capacity, he has played a critical role in the development and management of the product. He has successfully established strategic partnerships with fintech companies, generating significant profits shortly after the launch of the platform.

Previous Experience at WeWork Israel

Yonatan Slook worked at WeWork Israel in various roles, including Community Lead from 2020 to 2021 and Community Associate from 2019 to 2020. As Community Lead, he identified a user acquisition catalyst that contributed to a 25% weekly growth in the user base. In his earlier role as Community Associate, he introduced an FAQ feature that improved engagement and reduced support loads.

Education and Expertise

Yonatan Slook studied at Ben-Gurion University of the Negev, where he earned a Bachelor of Business Administration (BBA) with a focus on Sports Management from 2016 to 2019. Additionally, he attended Jolt.io from 2020 to 2021, where he studied Business, Management, Marketing, and Related Support Services. His educational background supports his expertise in customer success and product management.

Achievements in Process Automation

During his career, Yonatan Slook implemented process automation that resulted in saving 20 development hours and tripling workflow speed. He also led the development of a data presentation tool that increased monthly retention rates by 20%. These initiatives demonstrate his ability to enhance operational efficiency and improve user engagement.

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