Alexandre Sanches Magalhães
About Alexandre Sanches Magalhães
Alexandre Sanches Magalhães is a Customer Service Manager for Latin America at YouGov and serves as a Board Member at Board Club. He has a diverse background in education and business, with experience in various managerial and teaching roles across multiple institutions in Brazil.
Current Role at YouGov
Alexandre Sanches Magalhães serves as the Customer Service Manager for Latin America at YouGov. He has held this position since 2022. In this role, he is responsible for overseeing customer service operations and ensuring high-quality support for clients across the Latin American region.
Previous Experience in Customer Service and Management
Prior to his current role, Alexandre worked at Admetricks as the Country Manager for Brazil from 2020 to 2022. He also held various positions at Trevisan Escola de Negócios, including Coordinator of the MBA in Digital Marketing and Coordinator of the Undergraduate Course in Administration in 2015. His experience spans over a decade in customer service and management roles.
Educational Background and Qualifications
Alexandre holds a doctorate from the Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo, with a focus on social commerce. He also completed a Master's degree in Internet - e-banking and e-commerce from the same institution. Additionally, he earned an MBA in Finance from Ibmec and a Bachelor's degree in Communication from FAAP.
Teaching and Academic Contributions
Alexandre has extensive teaching experience, having taught marketing and business-related courses at multiple universities, including USCS, Univali, and Faculdade Sumaré. He has contributed to the academic field by coordinating various programs and courses, enhancing the educational experience for students in business disciplines.
Writing and Media Engagement
Alexandre writes a column for Jornal de Negócios, focusing on consumer behavior. He has also contributed articles to technology websites and magazines, including Wnews and Meio Digital. Additionally, he hosted the entrepreneurship program 'Ovo de Colombo' on TV Ativa Beira Rio, highlighting his engagement with media and public discourse.