Charles Siu
About Charles Siu
Charles Siu is the Manager of Client Services at YouGov, where he has worked since 2017. He has extensive experience in the financial sector, having held various roles at institutions such as JPMorgan Chase & Co., Morgan Stanley, and Bmi Research.
Current Role at YouGov
Charles Siu serves as the Manager of Client Services at YouGov, a position he has held since 2017. In this role, he is responsible for overseeing client relationships and ensuring that services meet client needs. His experience in client management allows him to effectively support executives and clients, ensuring compliance with financial regulations. His tenure at YouGov has contributed to the company's client service strategies and operational efficiency.
Previous Experience in Financial Services
Prior to his current role, Charles Siu accumulated extensive experience in the financial services sector. He worked at J.P. Morgan Chase & Co. in various capacities from 2006 to 2015, including Operations Processing Team Lead, Senior Client Service Professional, and Personal Banker. He also held the position of Account Manager at Bmi Research, a Fitch Group Company, from 2015 to 2017. His diverse roles have equipped him with a comprehensive understanding of client services and banking operations.
Education and Professional Qualifications
Charles Siu earned a Bachelor's degree in Business Administration and Management from the University at Albany, SUNY, where he studied from 2002 to 2006. He is a Certified Anti-Money Laundering Specialist and an ACAMS Member, which highlights his expertise in identifying financial risks and ensuring compliance with federal banking regulations. His educational background and certifications support his professional capabilities in the financial sector.
Expertise in Financial Compliance
Charles possesses comprehensive knowledge of federal banking regulations, including the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) regulations, and the U.S. Patriot Act. He is skilled in investigating and identifying financial risks within monetary transactions, including potential money laundering schemes. His expertise in compliance ensures that he effectively supports clients in maintaining total financial compliance.
Skills in Relationship Management
Charles Siu has a proven track record of achieving corporate revenue goals through relationship building and a customer-focused approach. He is comfortable working autonomously as well as within diverse team environments, showcasing his adaptability and teamwork skills. His ability to foster strong client relationships is a key aspect of his professional success.