Daniel Wilson
About Daniel Wilson
Daniel Wilson is a Global IT Support Manager with over a decade of experience in IT Service Management, currently working at YouGov in London. He specializes in server virtualization systems, particularly VMWare, and aims to foster strong working relationships through effective customer service.
Work at YouGov
Daniel Wilson has served as the Global IT Support Manager at YouGov since 2011. In this role, he is responsible for overseeing IT support operations and ensuring efficient service delivery across the organization. His focus includes managing software issues and server management, which are critical to the company's IT infrastructure. Wilson's tenure at YouGov spans over 13 years, during which he has developed expertise in server virtualization systems, particularly VMWare.
Education and Expertise
Daniel Wilson completed his A Levels at Palmer's College from 2007 to 2009. Prior to that, he studied for his GCSEs at St. Clere’s School from 2002 to 2007. His educational background has provided a foundation for his extensive career in IT Service Management, where he has accumulated over a decade of experience. Wilson specializes in managing and troubleshooting server virtualization systems, which is a key area of his expertise.
Background
Before joining YouGov, Daniel Wilson worked at Grant & Livingston Ltd as a Vessel Entry Controller from 2009 to 2011. This role was based in Canvey Island, England, and provided him with valuable experience in operational support. His transition from this position to a global IT role reflects his career progression and growing expertise in IT Service Management.
Professional Focus
Daniel Wilson aims to build strong working relationships with users through effective customer service and communication. His approach emphasizes the importance of user engagement in IT support, ensuring that technical issues are addressed promptly and efficiently. This focus on customer service is integral to his role as Global IT Support Manager at YouGov.