Harry W.
About Harry W.
Harry W. is a Senior Desktop Support Technician currently employed at Yougov in London, where he has worked since 2017. He has previous experience at Getty Images and Rsa, among other roles in the technology support field.
Current Role at YouGov
Harry W. serves as a Senior Desktop Support Technician at YouGov, a position he has held since 2017. In this role, he is responsible for providing technical support and ensuring the smooth operation of desktop systems. His expertise contributes to maintaining efficient IT services within the organization. Harry's tenure at YouGov spans over seven years, during which he has developed a deep understanding of the company's IT infrastructure and support needs.
Previous Experience at Getty Images
Before joining YouGov, Harry W. worked at Getty Images as a Desktop Support Specialist from 2016 to 2017. His role involved troubleshooting hardware and software issues, assisting users with technical problems, and ensuring that desktop systems were functioning optimally. This position provided him with valuable experience in a fast-paced environment, enhancing his skills in customer support and technical problem-solving.
Experience at RSA
Harry W. was employed at RSA as a GCC Information Systems Service Desk Technician from 2014 to 2016. In this capacity, he supported users by addressing IT-related inquiries and resolving technical issues. His work at RSA allowed him to gain significant experience in service desk operations and user support, further developing his technical skills and customer service abilities.
Early Career and Work Experience
Harry W. began his career with work experience roles in London. He worked as a Work Experience Student - Administration at Rada Enterprises Ltd for one month in 2013, where he gained insights into administrative operations. Additionally, he served as a Work Experience Student - Service Desk Analyst at Close Brothers for one month in 2012, which introduced him to the IT support field and laid the groundwork for his future career in desktop support.
Education Background
Harry W. studied at Birkdale School from 2012 to 2013. This educational experience provided him with foundational knowledge and skills that would support his career in technology and IT support. His time at Birkdale School contributed to his overall development and prepared him for future professional opportunities.