Jehan Shams
About Jehan Shams
Jehan Shams serves as the Head of Client Service Support Operations at YouGov, a position he has held since 2021. With a background in analytics and client services, he has worked at YouGov for nearly a decade in various roles, including Senior Analyst and Client Services Support Manager.
Current Role at YouGov
Jehan Shams serves as the Head of Client Service Support Operations at YouGov, a position he has held since 2021. In this role, he oversees the operations related to client service support, ensuring efficient service delivery and client satisfaction. His extensive experience within the company contributes to his leadership in this capacity.
Previous Positions at YouGov
Before becoming Head of Client Service Support Operations, Jehan Shams held several positions at YouGov. He worked as a Client Services Support Manager for Data Products from 2018 to 2021. Additionally, he has experience as a Senior Analyst and Analyst since 2016, and he began his career at YouGov as a Junior Analyst in 2014. His progression through these roles highlights his expertise in client services and data analysis.
Educational Background
Jehan Shams earned a Bachelor of Arts (B.A.) degree from Vassar College, where he studied Mathematics with a Chemistry correlate from 2009 to 2013. This educational background provides him with a strong foundation in analytical skills and quantitative reasoning, which are essential in his current role.
Early Career Experience
Prior to his tenure at YouGov, Jehan Shams worked as a Grader at Kumon for a brief period in 2013. This early experience contributed to his understanding of educational methodologies and assessment, which may have influenced his analytical skills in subsequent roles.
High School Education
Jehan Shams completed his secondary education at the Baccalaureate School For Global Education. This institution is known for its rigorous academic curriculum, which likely prepared him for his future studies at Vassar College.