Joseph Hamdan
About Joseph Hamdan
Joseph Hamdan is a Client Services Analyst currently employed at YouGov, where he applies audience intelligence to solve business challenges for clients. He has previously held roles in customer success and product marketing at various firms, including Jondaire Capital Partners and SkyFi Capital Partners.
Current Role at YouGov
Joseph Hamdan has been working as a Client Services Analyst at YouGov since 2022. In this role, he focuses on enhancing client satisfaction by analyzing customer data to identify trends. He collaborates with cross-functional teams to ensure that comprehensive customer needs are met. His responsibilities include leading platform demos and training sessions to improve client understanding of audience intelligence tools.
Previous Experience at Jondaire Capital Partners
Before joining YouGov, Joseph Hamdan worked as the Manager of Customer Success at Jondaire Capital Partners from 2020 to 2022. During his tenure, he applied proprietary audience intelligence capabilities to address significant business challenges faced by clients. His role involved translating audience insights into actionable strategies for various high-profile clients.
Experience at SkyFi Capital Partners
Joseph Hamdan served as the Product Marketing Manager at SkyFi Capital Partners from 2016 to 2019. In this position, he was responsible for developing marketing strategies and managing product initiatives. His work contributed to the overall marketing efforts of the firm within the New York City Metropolitan Area.
Educational Background
Joseph Hamdan completed his high school education at Franklin Delano Roosevelt High School, earning a High School Diploma from 2010 to 2014. He then attended St. Francis College, where he achieved a Bachelor of Applied Science in Business, Management, Marketing, and Related Support Services from 2014 to 2018. He furthered his education at St. John's University, The Peter J. Tobin College of Business, obtaining a Master of Science in Finance from 2021 to 2023.
Role at Albatross CX
Prior to his position at Jondaire Capital Partners, Joseph Hamdan worked as a Customer Success Manager at Albatross CX | A CXG Company from 2019 to 2020. His role involved analyzing customer data to identify trends and contributing to strategies that increased customer retention and profitability.