Krunal B.
About Krunal B.
Krunal B. is an Information Technology Support Technician at YouGov in Mumbai, Maharashtra, with a strong background in IT support and system administration. He has developed a knowledge base article system and implemented asset management strategies to improve IT processes and resource utilization.
Work at YouGov
Krunal B. has been employed at YouGov as an Information Technology Support Technician since 2020. In this role, he has developed and maintained a comprehensive knowledge base article system aimed at streamlining IT support processes. His work contributes to enhancing the efficiency of IT operations within the organization.
Previous Experience in IT Support
Prior to joining YouGov, Krunal B. worked at Microland Limited as a Senior System Administrator for eight months in 2019. He also held the position of Desktop Support Specialist at Wipro Ltd. from 2017 to 2019, where he provided technical support and managed IT resources. Additionally, he worked as a Desktop Support Engineer at Jetking Infotrain Limited for one year.
Education and Expertise
Krunal B. studied at Sant Gadge Baba Amravati University, where he earned a Bachelor of Commerce (BCom) degree in Business/Commerce from 2011 to 2013. His educational background provides a foundation for his expertise in IT support and management.
IT Management and Support Skills
Krunal B. has implemented asset management strategies that improved the tracking and utilization of IT resources. He has provided specialized VIP support to high-profile clients, ensuring minimal downtime and enhancing user satisfaction. His experience includes managing cross-platform environments, showcasing his ability to handle diverse operating systems such as Windows, Mac, and Linux.
Role in Office Management
In addition to his technical skills, Krunal B. has played a key role in office management by integrating IT solutions to enhance operational efficiency. His contributions in this area support the overall productivity of the workplace.