Pavan Pasam
About Pavan Pasam
Pavan Pasam is a Client Services Executive at YouGov in Bengaluru, Karnataka, India, where he has worked since 2020. He specializes in data visualization, client support, and process improvement, leveraging his technical skills to enhance client service operations.
Work at YouGov
Pavan Pasam has been employed at YouGov as a Client Services Executive since 2020. In this role, he operates from Bengaluru, Karnataka, India. His responsibilities include troubleshooting and enhancing client service processes through both proactive and reactive investigations. He provides technical support to client service teams in the US and UK, which highlights his ability to manage global client interactions. Pavan also facilitates communication between client-facing teams and other departments to ensure smooth operations.
Previous Experience in Client Services
Before joining YouGov, Pavan Pasam worked at Epsilon as a Client Services Analyst from 2018 to 2020. His role involved supporting client needs and managing client relationships. He also worked at Valueleaf Services (India) Pvt. Ltd. as a Digital Marketing Analyst for five months in 2018. Additionally, he gained experience as a Digital Marketing Intern at GlobalShiksha.com in 2017. His diverse background in client services and digital marketing has contributed to his current expertise.
Education and Expertise
Pavan Pasam earned a Bachelor of Technology (BTech) degree in Computer Science from Vellore Institute of Technology, completing his studies from 2013 to 2017. His educational background provides a strong foundation for his technical skills, particularly in data manipulation and analysis. He specializes in creating data visualizations and reports using Excel and PowerPoint, which aids in effectively communicating research findings.
Technical Skills and Responsibilities
In his current role, Pavan Pasam demonstrates technical proficiency by managing API data feeds and addressing client queries. He programs backend filters for brand tracking data, showcasing his expertise in data analysis. Pavan supports clients by setting up and maintaining daily raw respondent level data, which is essential for informed decision-making. His ability to create centralized communication between teams further enhances operational efficiency.
Early Career Development
Pavan Pasam began his career as a Web Development Trainee at HCL Technologies, where he worked for one month in 2015. This early experience in web development contributed to his technical skill set. His internship at GlobalShiksha.com as a Digital Marketing Intern in 2017 provided him with initial exposure to digital marketing strategies and practices, laying the groundwork for his subsequent roles in client services and digital marketing.