Prasenjit Dam
About Prasenjit Dam
Prasenjit Dam is a Sales Operations Manager at YouGov, with a background in sales support and customer service across various companies. He holds a Bachelor of Commerce degree and has expertise in risk management and business analysis.
Current Role at YouGov
Prasenjit Dam serves as the Sales Operations Manager at YouGov, a position he has held since 2021. In this role, he is responsible for overseeing sales operations and implementing strategies to optimize efficiency and performance. His expertise in risk management and business analysis supports his efforts in enhancing sales processes. Prasenjit operates from Mumbai, Maharashtra, India, where he applies his skills to drive sales success.
Previous Experience at British Safety Council
Before joining YouGov, Prasenjit worked as a Sales Support Coordinator at the British Safety Council from 2018 to 2021. During his three years in this role, based in the Mumbai Area, India, he contributed to sales support functions, leveraging his background in customer service and sales operations. This experience provided him with valuable insights into the sales process and customer engagement.
Career Background in Customer Service and Sales Support
Prasenjit has a diverse background in customer service and sales support roles. He worked at National Instruments as a Customer Service Specialist from 2014 to 2017, where he developed skills in client relations. Prior to that, he held positions at Thomson Reuters and Oracle as OMS, gaining experience in order management and financial services. This extensive background has equipped him with a comprehensive understanding of sales operations.
Education and Academic Qualifications
Prasenjit Dam earned his Bachelor of Commerce (BCom) degree from Ms Ramaiah College of Arts Science and Commerce, studying Finance from 2007 to 2010. He also completed his Pre-University Course (PUC) at Vivekananda Kendra Vidyalaya, Assam, where he focused on Commerce from 1994 to 2006. His educational background provides a solid foundation for his career in sales operations and business analysis.
Expertise in Risk Management and Business Analysis
Prasenjit possesses expertise in risk management and business analysis, which are critical components of his role in sales operations. His skills in order management and financial services further enhance his ability to manage sales processes effectively. Additionally, his strong background in professional training and coaching contributes to his comprehensive understanding of sales support and operational efficiency.