Jason Riddell
About Jason Riddell
Jason Riddell is a Senior Solutions and Support Architect at Yugabyte, where he has worked since 2022 in London, England. He has extensive experience in application performance monitoring, mobile applications, and professional services, having held various roles in notable companies such as Meta, AppDynamics, and IBM UK.
Work at Yugabyte
Jason Riddell has been serving as a Senior Solutions and Support Architect at Yugabyte since 2022. His role involves providing expert support and solutions for clients, leveraging his extensive experience in application performance monitoring and continuous integration. Based in London, England, he contributes to the company's mission of delivering high-performance database solutions.
Education and Expertise
Jason Riddell studied Computer Science with a focus on Software Engineering at the University of Greenwich, where he earned a BSc (Hons) from 1991 to 1995. He possesses expertise in mobile applications, application performance monitoring, continuous integration, pre-sales, and software as a service (SaaS). His educational background supports his technical skills in these areas.
Professional Background
Jason Riddell has a diverse professional background with over two decades of experience in technical roles. He has held positions at various companies, including Meta, where he was a Production Engineering Manager from 2020 to 2022, and AppDynamics, where he worked in multiple capacities from 2015 to 2020. His early career included significant roles at Volantis Systems Limited, where he served as Technical Lead/Support Engineer and Support Architect.
Career Progression
Throughout his career, Jason Riddell has progressed through various technical and managerial roles. He started as a Global Technical Support Engineer at IBM UK in 1999 and later took on leadership positions at companies such as Antenna Software and Pegasystems. His experience spans customer support, technical operations, and engineering management, reflecting his adaptability and growth in the tech industry.
Previous Employment History
Jason Riddell has held numerous positions across different organizations. He worked at AppDynamics as Director of Customer Engineering and Support for four years, and at Skipjaq as Director of Technical Operations for one year. His roles at Volantis Systems Limited included Customer Support Manager and Technical Lead, showcasing his long-term commitment to the company and the industry.