Chris Young
About Chris Young
Chris Young is the Sr. Director of Field Operations EMEA at ZAP Surgical Systems, Inc., with extensive experience in the medical devices sector. He has held various leadership roles in field operations and service management across multiple companies since the late 1990s.
Work at ZAP Surgical Systems
Chris Young serves as the Sr. Director Field Operations EMEA at ZAP Surgical Systems, Inc. since 2020. In this role, he oversees field operations across the Europe, Middle East, and Africa regions. His responsibilities include managing service delivery and ensuring operational efficiency in the deployment of medical technologies. Young's expertise in the medical devices sector, particularly in non-invasive cancer treatment technologies, supports the company's mission to enhance patient care through innovative solutions.
Previous Experience in Field Operations
Before joining ZAP Surgical Systems, Chris Young held several key positions in field operations. He worked at Restoration Robotics, Inc. as the Director of Field Operations, EMEA from 2015 to 2020, and previously served as the EMEA Service Manager from 2013 to 2015. His experience also includes roles at Hansen Medical, where he was the Director of Service & Operations EMEA/AP and the European Service Manager. His background includes a position as a European Field Service Engineer at Lam Research.
Education and Expertise
Chris Young studied Electronics and Mechatronics at Lincoln College, where he achieved a Higher National Certificate (HNC) from 1988 to 1995. He also completed his GCSEs at Branston Community College from 1983 to 1988. His educational background supports his specialization in medical devices and robotics, providing a strong foundation for his career in field operations and technical support.
Management Style and Team Collaboration
Chris Young possesses a flexible management style that emphasizes inclusivity and teamwork. He focuses on fostering a positive work environment, which enhances collaboration among geographically and culturally diverse teams. His approach contributes to improved operational efficiency and strengthens team dynamics, allowing for better service delivery in the medical device industry.
Commercial Acumen and Business Growth
Chris Young has developed significant commercial acumen in areas such as strategy, capital and service product sales, and contract negotiation. His expertise in these areas has contributed to business growth in his previous roles. Young's ability to manage complex operational challenges while driving commercial success is a key aspect of his professional profile.