Ron Ronquillo
About Ron Ronquillo
Ron Ronquillo serves as the Senior Director of Service and Support at ZAP Surgical Systems, Inc., a position he has held since 2019. He has extensive experience in customer support and technical management, having previously worked at Restoration Robotics and Accuray.
Work at ZAP Surgical Systems
Ron Ronquillo serves as the Sr. Director of Service and Support at ZAP Surgical Systems, Inc. since 2019. His role involves overseeing customer service operations and ensuring support for the company's surgical systems. Located in San Carlos, California, Ron has contributed to the company's mission of advancing surgical technology through effective service strategies.
Previous Experience at Restoration Robotics
Before joining ZAP Surgical Systems, Ron Ronquillo worked at Restoration Robotics as the Sr. Director of Customer Support from 2013 to 2019. During his tenure in San Jose, California, he focused on enhancing customer satisfaction and support processes for robotic surgical systems.
Career Background in Technical Support
Ron Ronquillo has a diverse background in technical support roles. He worked as a Technical Support Manager at Accuray from 2006 to 2013, where he managed support operations in Sunnyvale, California. Prior to that, he served as an MRI Field Engineer at GE Healthcare from 2004 to 2006 in the San Francisco Bay Area.
Education and Expertise
Ron Ronquillo studied at I.T.T. Technical Institute in West Covina, California, where he earned a Bachelor of Applied Science in Automated Manufacturing Technology from 1994 to 1995. He also holds an Associate's degree in Electrical and Electronics Engineering from I.T.T. Technical Institute in Carson, California, completed from 1992 to 1994.
Long-Term Experience in Technical Program Management
Prior to his roles in customer support, Ron Ronquillo worked as a Technical Program Manager at Kokusai Semiconductor Equipment Corporation from 1996 to 2004 in San Jose, California. This position contributed to his extensive experience in managing technical programs and support initiatives.