Charlotte Britton
About Charlotte Britton
Charlotte Britton is an Experience Design Working Student currently employed at ZEISS Digital Innovation in Munich, Germany. She has a diverse background in design and customer support, with previous roles at Tagsmart, Hugo & Cat, and James Graham-Stewart.
Work at ZEISS Digital Innovation
Charlotte Britton is currently employed as an Experience Design Working Student at ZEISS Digital Innovation in Munich, Bavaria, Germany. She has held this position since 2021, contributing to various projects within the organization. Her role involves collaborating with teams to enhance user experience through design methodologies.
Previous Experience in Design and Support Roles
Prior to her current position, Charlotte worked at Hugo & Cat as a Junior Experience Designer for 8 months in 2020. She also served as a Junior Product Manager at Tagsmart from 2018 to 2020 for 2 years. Earlier in her career, she gained experience in customer support at Tagsmart for 10 months in 2017. Additionally, she worked as an Associate Researcher at James Graham-Stewart for 4 months in 2016.
Educational Background in Design and Art
Charlotte Britton studied Design Management at Hochschule Macromedia, where she earned a Master of Arts (MA) from 2020 to 2022. She also completed a Postgraduate Certificate in Art Crime at the Association for Research into Crimes against Art from 2017 to 2018. Furthermore, she obtained a Foundation degree in Fine Art from London Fine Art Studios during the same period. Her undergraduate studies were completed at the University of Cambridge, where she earned a Bachelor of Arts (BA) in History of Art from 2013 to 2016.
Skills and Contributions in Experience Design
In her role within the Design and Insights team, Charlotte has developed strong skills in creating interview stimuli, customer journey maps, and concept visualizations. She is recognized for her positive attitude and attention to detail, which enhance her collaborative efforts with creative teams. Her current master's thesis focuses on citizen acceptance of urban vertical farming, utilizing a speculative design approach.