Sandrine Foerster

Head Of Digital Customer Journey Iqr/ Kgp @ Zeiss Group

About Sandrine Foerster

Sandrine Foerster serves as the Head of Digital Customer Journey IQR/KGP at ZEISS Digital Innovation, a position she has held since 2021. Previously, she worked as a Digital Product Owner at ZEISS Industrial Metrology and as a Project Manager in Translation Management at ZEISS Group.

Current Role at Zeiss Digital Innovation

Sandrine Foerster serves as the Head of Digital Customer Journey IQR/KGP at Zeiss Digital Innovation. She has held this position since 2021, contributing to the development and enhancement of digital customer experiences. Her role focuses on optimizing customer interactions and ensuring a seamless digital journey for users.

Previous Experience at ZEISS Industrial Metrology

Prior to her current role, Sandrine Foerster worked as a Digital Product Owner at ZEISS Industrial Metrology from 2018 to 2021. In this capacity, she was responsible for managing digital product initiatives and aligning them with customer needs. Her tenure lasted for three years, during which she contributed to various digital transformation projects.

Project Management at ZEISS Group

In 2018, Sandrine Foerster briefly worked as a Project Manager for Translation Management at ZEISS Group. This role lasted for six months and involved overseeing translation projects to support the company's global operations. Her experience in project management provided a foundation for her subsequent roles in digital product ownership and customer journey management.

Professional Background

Sandrine Foerster has a background in digital product management and customer experience optimization. Her career at ZEISS has involved various roles that emphasize digital innovation and project management. She has developed expertise in creating effective digital strategies that enhance customer engagement and satisfaction.

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