Marlene Sánchez
About Marlene Sánchez
Marlene Sánchez is a Senior Customer Success Manager at Zendrive, where she has worked since 2019. She has extensive experience in project management across various companies, including Avaya, Huawei, Oracle, and Tekelec, and holds multiple degrees in business and engineering.
Current Role at Zendrive
Marlene Sánchez serves as a Senior Customer Success Manager at Zendrive, a position she has held since 2019. In this role, she is responsible for onboarding new customers and managing project activities related to the deployment of Zendrive's solutions across the EMEA region. She actively participates in Quarterly Business Reviews to strategize and enhance application adoption rates among Zendrive's customers in this area.
Previous Experience in Project Management
Marlene has extensive experience in project management across various companies. She worked at Tekelec as a Sr. Program/Project Manager for CALA from 2006 to 2013, and at Oracle as a Senior Project Manager from 2013 to 2017. Her earlier roles include Project Manager positions at Huawei and Avaya, as well as a Project Manager role at TIM Brasil from 2001 to 2005. She has managed projects in multiple locations, including Rio de Janeiro, Bogotá, and Madrid.
Education and Expertise
Marlene holds multiple degrees and certifications that enhance her expertise in project management and business. She studied Electrical, Electronics and Communications Engineering at Universidade Gama Filho, earning an Engineer's degree. Additionally, she completed an MBA in Business and IT Management at FGV - Fundação Getulio Vargas. Her education also includes studies in Entrepreneurship at London Business School and Business and Entrepreneurship at IE Business School.
Skills and Tools Proficiency
Marlene possesses a strong skill set in project management tools and methodologies. She is proficient in using Microsoft Project, Smartsheet, JIRA, Confluence, Clarity, and SAP. Her knowledge extends to AI basics, machine learning, data visualization, cloud essentials, and network infrastructure, which supports her effectiveness in managing complex projects.
Professional Development Programs
Marlene has participated in several professional development programs to enhance her skills. Notably, she was involved in 'The Entrepreneurial Edge' program at London Business School in 2023, which focuses on developing entrepreneurial skills. Additionally, she completed the 'Accelerate: Building Business from Science and Technology' program at IE Business School from 2017 to 2018.