Andrea Di Sano

Andrea Di Sano

Customer Care Manager @ Zenefits

About Andrea Di Sano

Andrea Di Sano serves as the Customer Care Manager at Zenefits, a position she has held since 2022. With extensive experience in customer service and project management, she previously worked at notable companies such as SolarCity, Tesla, Wawanesa Insurance, and Asurion.

Current Role at Zenefits

Andrea Di Sano serves as the Customer Care Manager at Zenefits, a position she has held since 2022. In this role, she is responsible for overseeing customer support operations, ensuring high levels of customer satisfaction, and managing a team dedicated to providing effective solutions to client inquiries. Her experience in customer service management contributes to the efficiency and effectiveness of the customer care department.

Previous Experience at SolarCity and Tesla

Andrea Di Sano worked at SolarCity and Tesla from 2013 to 2018 as an Assistant Manager, Project Specialist. During her five years in these roles, she developed skills in project management and customer relations. Her work involved coordinating projects and ensuring customer needs were met, contributing to the overall success of the teams she was part of in Las Vegas, Nevada.

Experience at Wawanesa Insurance

From 2019 to 2021, Andrea Di Sano held the position of Customer Service Supervisor at Wawanesa Insurance. In this role, she focused on enhancing customer service operations and supervising a team of customer service representatives. Her leadership helped improve service delivery and customer satisfaction during her two-year tenure.

Role at Asurion

Andrea Di Sano worked as a Premier Support Supervisor at Asurion from 2018 to 2019. In this position, she managed support operations, ensuring that customer issues were addressed promptly and effectively. Her experience in this role further developed her skills in customer support and team management.

Experience in Customer Experience Management

Andrea Di Sano served as a Customer Experience Supervisor at a confidential company from 2021 to 2022. In this role, she focused on improving customer interactions and enhancing the overall customer experience. Her expertise in customer service management was instrumental in driving positive outcomes for the organization.

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