Bao Quoc “Tom” Hoang
About Bao Quoc “Tom” Hoang
Bao Quoc 'Tom' Hoang is a Payroll Administrator at Zenefits, where he has worked since 2018. He has extensive experience in operations and customer care, having previously held positions at Bank of America, Boston Financial Data Services, and the YMCA.
Current Role at Zenefits
Bao Quoc 'Tom' Hoang works at Zenefits as a Payroll Administrator since 2018. In this role, he is responsible for integrating payroll systems with multiple platforms, including Gusto, Paychex, Quickbooks, Intuit, and ADP. Additionally, he manages the work queue to ensure that service level agreements are met, contributing to the efficiency of the customer care operations.
Previous Experience at Bank of America
Tom Hoang served as an Operations Manager at Bank of America from 1993 to 2011, accumulating 18 years of experience in Dorchester, MA. During his tenure, he communicated with company administrators to manage account tasks effectively, showcasing his ability to handle complex operational responsibilities.
Experience in Health and Wellness at YMCA
Hoang worked at the YMCA of Greater Boston as the Director of Health and Wellness from 2011 to 2012. His role involved overseeing health and wellness programs, contributing to the community's fitness and well-being initiatives.
Career at Boston Financial Data Services
Tom Hoang held multiple positions at Boston Financial Data Services. He worked as a Blue Sky Compliance Fund Administrator from 2015 to 2018 and as a Transfer Agent Associate from 2012 to 2015. These roles involved compliance and administrative tasks related to financial services, enhancing his expertise in the finance sector.
Educational Background at Northeastern University
Hoang studied at Northeastern University, where he achieved a degree in Accounting from 1984 to 1992. This educational background provided him with a solid foundation in financial principles and practices, which he has applied throughout his career.