Cheri Johnson

Cheri Johnson

Carrier Operations Specialist @ Zenefits

About Cheri Johnson

Cheri Johnson is a Carrier Operations Specialist at Zenefits, where she has worked since 2015. She has previous experience in various roles, including as a Patient Financial Services Supervisor at Banner Health and a Customer Service Representative at Amazon.

Work at Zenefits

Cheri Johnson has been employed at Zenefits as a Carrier Operations Specialist since 2015. In this role, she is responsible for managing carrier operations, ensuring efficient processes, and supporting the overall functionality of the organization. Her tenure at Zenefits spans over nine years, during which she has contributed to the company's operational success in San Francisco, California.

Previous Experience in Carrier Operations

Prior to her role at Zenefits, Cheri Johnson worked at Convergys as a Carrier Operations Representative for three months in 2015. This position provided her with foundational experience in carrier operations, which she has built upon in her current role.

Background in Patient Financial Services

Cheri Johnson served as a Patient Financial Services Supervisor at Banner Health from 2007 to 2013. Over six years, she managed financial operations related to patient services, gaining valuable experience in healthcare finance and customer service.

Experience in Customer Service

Cheri Johnson worked at Amazon as a Customer Service Representative from 2013 to 2014. This one-year role involved assisting customers and resolving inquiries, further enhancing her skills in customer relations and service management.

Education and Training

Cheri Johnson studied at Control Data Institute, where she gained technical skills relevant to her career. She also attended Rio Salado College from 2014 to 2015, furthering her education and professional development.

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