Olivia Zerda Andrews
About Olivia Zerda Andrews
Olivia Zerda Andrews serves as the Senior Manager of Customer Care at Zenefits, where she has worked since 2015. She holds a Bachelor of Science degree in Biology and Ecology from the University of California, Santa Cruz, and has previous experience at Cost Plus World Market and the Youth Leadership Institute.
Current Role at Zenefits
Olivia Zerda Andrews serves as the Senior Manager of Customer Care at Zenefits. She has held this position since 2015, contributing to the company's customer service operations for nine years. Based in San Francisco, California, her role involves overseeing customer support strategies and ensuring high-quality service delivery to clients.
Previous Experience at Cost Plus World Market
Prior to her current role, Olivia worked at Cost Plus World Market as a Badge Holder from 2011 to 2013. This position took place in Alameda, California, where she gained experience in customer service and retail operations over a two-year period.
Experience at Youth Leadership Institute
Olivia served as a Program Assistant at the Youth Leadership Institute from 2008 to 2011. During her three years in this role, she was involved in various initiatives aimed at empowering youth in San Francisco, California.
Education in Biology and Ecology
Olivia earned a Bachelor of Science degree in Biology, with a focus on Ecology, from the University of California, Santa Cruz. She studied there from 2011 to 2013, completing her degree in two years and gaining foundational knowledge in biological sciences.