Sarah Miller
About Sarah Miller
Sarah Miller is a Senior Implementation Manager with extensive experience in developing customized implementation processes for a SaaS platform, focusing on HR, benefits, and payroll solutions. She excels in providing technical education and streamlining internal processes to enhance efficiency for administrative users.
Work at Zenefits
Sarah Miller currently holds the position of Senior Implementation Manager at Zenefits, where she has worked since 2016. In this role, she develops customized implementation processes for the company's SaaS platform, specifically tailored to meet clients' HR, benefits, and payroll goals. She also provides technical education to clients, internal teams, and vendors, enhancing their understanding and usage of the platform. Previously, she worked as an Implementation Manager at Zenefits from 2015 to 2016, where she was recognized for her ability to translate business requirements into actionable solutions and streamline workflows.
Education and Expertise
Sarah Miller earned a Bachelor of Arts in Communication from the University of Arizona, completing her studies from 2006 to 2011. Her educational background provides a foundation for her expertise in managing client relationships and facilitating effective communication. This expertise is evident in her current role, where she coordinates projects across different departments to ensure that deadlines and quality expectations are met.
Background
Before her tenure at Zenefits, Sarah Miller worked at IQNavigator + Beeline as a Service Coordinator from 2012 to 2015 in Denver, Colorado. During this time, she gained valuable experience in service coordination, which contributed to her skill set in project management and client implementation processes. Her diverse background in different roles has equipped her with a comprehensive understanding of the SaaS industry.
Achievements
Throughout her career, Sarah Miller has been recognized for her ability to streamline internal processes, improving efficiency and supporting the needs of administrative users. Her focus on translating business requirements into actionable solutions has led to successful project outcomes and enhanced client satisfaction. Her contributions have been instrumental in the implementation processes she oversees at Zenefits.