Shannon Carlsen
About Shannon Carlsen
Shannon Carlsen is an Account Manager at Zenefits, where she has worked since 2022. She has a diverse background in sales and account management, with previous roles at ADP, Under Armour, and Ascentis.
Work at Zenefits
Shannon Carlsen has been serving as an Account Manager at Zenefits since 2022. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her experience in account management allows her to effectively address client needs and contribute to the overall success of the organization.
Previous Experience at Under Armour
Shannon Carlsen worked at Under Armour from 2012 to 2016. She held two positions during her tenure: Sales Associate and Associate Manager. As a Sales Associate, she focused on customer service and sales, while as an Associate Manager, she took on additional responsibilities in team management and operational support in the Allentown, Pennsylvania Area.
Experience at ADP
At ADP, Shannon Carlsen worked as an Inside Sales Representative from 2015 to 2021. During her six years in this position, she earned multiple awards for her performance, including several 100% Quarterly awards and 'Rep of the Month' recognitions. She also participated in a Leadership Development Program at ADP, enhancing her leadership skills.
Background in Human Capital Management
Before her current role at Zenefits, Shannon Carlsen was an Account Executive at Ascentis Human Capital Management Software for 10 months in 2021 to 2022. In this position, she managed client accounts and provided solutions related to human capital management.
Education and Expertise
Shannon Carlsen earned a Bachelor of Science (BS) degree in Criminal Justice and Corrections/Sociology from East Stroudsburg University of Pennsylvania, where she studied from 2008 to 2012. Her educational background provides her with a unique perspective in her roles within account management and sales.