Shelby Tracey
About Shelby Tracey
Shelby Tracey is a Benefits Advisor and Account Manager at Zenefits, where she has worked since 2015. She holds a Bachelor of Arts degree from the University of Arizona, where she studied Psychology, Business, and Public Health.
Work at Zenefits
Shelby Tracey has been employed at Zenefits as a Benefits Advisor and Account Manager since 2015. In this role, she provides direct, one-on-one support to company CEOs and administrators during insurance open enrollments. Shelby was selected for this position due to her academic excellence, graduating at the top of her class, and her demonstrated competencies in customer service and handling complex issues. Her responsibilities include educating clients on the evolving insurance marketplace to assist them in making informed benefit decisions.
Education and Expertise
Shelby Tracey earned a Bachelor of Arts degree from the University of Arizona, where she studied Psychology, Business, and Public Health from 2010 to 2015. Her diverse educational background equips her with a comprehensive understanding of human behavior, business operations, and health-related issues, which are essential in her current role as a Benefits Advisor. Shelby is also licensed to provide benefits advisory services across all 50 states, enhancing her expertise in the field.
Background
Before joining Zenefits, Shelby Tracey gained valuable experience in various roles. She worked as an Office Assistant at The Bio5 Institute from 2014 to 2015, where she supported administrative functions. Additionally, she served as a Greening the Game Recycling Ambassador at The University of Arizona in 2013, promoting sustainability initiatives. Earlier in her career, she was a Customer Service Representative at Verizon from 2012 to 2013, where she developed her customer service skills.
Achievements
Shelby Tracey has achieved recognition for her academic performance, graduating at the top of her class at the University of Arizona. This accomplishment led to her selection for the Benefits Advisor role at Zenefits, where she has successfully supported clients in navigating the complexities of the insurance marketplace. Her ability to educate clients and provide tailored support during open enrollments highlights her commitment to her professional responsibilities.