Sreejith Mukundan
About Sreejith Mukundan
Sreejith Mukundan is a Product Support Manager at Zenefits, with a strong background in operations management and customer support. He has previously held roles at Gallagher, Sift Consultancy, Fidelity Investments, and Toyota Oman, and holds an MBA in Finance and Financial Management Services.
Current Role at Zenefits
Sreejith Mukundan serves as the Product Support Manager at Zenefits, a position he has held since 2020. In this role, he has focused on enhancing product support strategies, contributing to the overall efficiency and effectiveness of the support team. His responsibilities include managing customer inquiries and ensuring a high level of service delivery. His tenure at Zenefits has lasted for four years, during which he has developed a strong understanding of the company's products and customer needs.
Previous Experience at Gallagher
Before joining Zenefits, Sreejith Mukundan worked at Gallagher as a Process Analyst in the Insurance sector. He held this position for 10 months in Bangalore from 2018 to 2019. His role involved analyzing processes to improve operational efficiency within the insurance domain, contributing to the company's overall performance.
Career at Sift Consultancy
Sreejith Mukundan was employed at Sift Consultancy as a Customer Support Team Leader from 2019 to 2020. During his one-year tenure in Bengaluru, Karnataka, India, he led a team focused on delivering customer support services. His leadership contributed to the development of effective support strategies and improved customer satisfaction.
Experience at Fidelity Investments
Sreejith Mukundan began his career at Fidelity Investments as an Operations Associate. He worked in this role for one year from 2011 to 2012 in Bengaluru Rural, Karnataka. His responsibilities included managing various operational tasks, which provided him with foundational experience in the financial services industry.
Educational Background
Sreejith Mukundan holds a Master of Business Administration (MBA) in Finance and Financial Management Services from Sikkim Manipal University - Distance Education, which he completed from 2011 to 2013. He also earned a Bachelor of Commerce (B.Com.) degree in Accounting and Finance from Bangalore University, studying from 2007 to 2010. His educational background supports his expertise in operations management and customer support functions.