Lydia Olu Harding
About Lydia Olu Harding
Lydia Olu Harding serves as the VP of Customer Success and Support at Zenput, a position she has held since 2021. With extensive experience in customer operations, she previously worked at PowerPlan, Inc. in various roles over several years.
Work at Zenput
Lydia Olu Harding has been serving as the Vice President of Customer Success and Support at Zenput since 2021. In this role, she focuses on enhancing customer satisfaction and support processes. Based in Atlanta, Georgia, she has contributed to the company's mission of improving operational efficiency for clients in the food service and retail sectors.
Previous Experience at PowerPlan, Inc.
Prior to her current position, Lydia worked at PowerPlan, Inc. in various roles over several years. She was the Vice President of Customer Operations from 2019 to 2021, where she oversaw customer operations strategies. Before that, she held the position of Director of Customer Operations for a brief period in 2019. Her career at PowerPlan began as a Support Analyst in 2014, and she progressed through roles including Customer Success Manager and Senior Manager of Customer Operations.
Education and Expertise
Lydia Olu Harding earned her Bachelor's degree in Industrial Engineering from the Georgia Institute of Technology, where she studied from 2009 to 2012. Additionally, she attended Georgia State University Perimeter College from 2007 to 2009, focusing on General Studies. Her educational background supports her expertise in customer operations and success management.
Background in Operations
Before her tenure at PowerPlan, Inc., Lydia worked at Gore as an Operations Leader from 2012 to 2014. This role involved managing operational processes and improving efficiency. Her diverse experience in operations and customer success has shaped her approach to leadership and customer engagement.