Marco Antonio García Sánchez
About Marco Antonio García Sánchez
Marco Antonio García Sánchez is an Implementation Analyst at Zenput, where he has worked since 2022 in Guadalajara, Jalisco, México. He has a background in marketing and customer support, having previously held roles at globaldit and Hewlett Packard Enterprise.
Work at Zenput
Marco Antonio García Sánchez has been working at Zenput as an Implementation Analyst since 2022. His role involves overseeing the implementation of solutions for clients, ensuring that their needs are met effectively. Prior to this position, he served as a Customer Support Specialist at Zenput from 2020 to 2022, where he developed skills in customer interaction and support. His experience at Zenput has contributed to his understanding of client requirements and the importance of providing tailored solutions.
Previous Experience
Before joining Zenput, Marco worked at globaldit as a Marketer and Publicist for 11 months in 2016 in Valencia, Spain. He also held the position of Customer Care Representative at Hewlett Packard Enterprise from 2017 to 2019 in Guadalajara, Mexico. These roles allowed him to gain valuable insights into customer service and marketing strategies, which he applies in his current position.
Education and Expertise
Marco Antonio García Sánchez earned a Bachelor's degree in Marketing from Universidad Interamericana para el Desarrollo. His educational background provides him with a solid foundation in marketing principles and customer engagement strategies. This knowledge supports his professional roles, particularly in understanding customer needs and developing effective communication strategies.
Customer Engagement Skills
Marco has developed a strong ability to empathize with customers, which is a key aspect of his professional approach. He emphasizes the importance of listening carefully to understand and recognize customer needs. Marco believes in being both an advisor and a friend to clients, enhancing their overall experience and fostering long-term relationships.