Ravi Mani Tripathi
About Ravi Mani Tripathi
Ravi Mani Tripathi is a Customer Success Manager at Zeo Route Planner, managing customer queries from users in over 150 countries. He has a background in mathematics and computer science, with experience in various roles including content writing and problem-solving in programming.
Work at Zeo Route Planner
Ravi Mani Tripathi serves as a Customer Success Manager (DBA) at Zeo Route Planner since 2022. In this role, he manages customer queries and reviews from users across over 150 countries, demonstrating a significant global reach. His responsibilities include handling complex databases that involve user accounts, planned routes, payments, and subscriptions, showcasing his strong data management skills.
Previous Experience
Prior to his current role, Ravi worked at several organizations. He was a Subject Matter Expert-Mathematics Specialist at Evelyn Learning Systems Pvt. Ltd. in Delhi, India, from 2020 to 2021. He also held positions at HackerRank as a Problem Solving with JAVA specialist for one month in 2022, and at Chegg Inc. as a Managed Network Expert in Computer Science Engineering for five months in 2022. Additionally, he worked as a Content Writer at The Visionific Organisation for two months in 2021.
Education and Expertise
Ravi completed his Bachelor of Computer Applications (B.C.A.) at Deendayal Upadhyay Gorakhpur University, where he studied Computer Engineering, Programming, and Mathematics from 2020 to 2023. He also attended Little Flower School in Gorakhpur, where he studied Mathematics and Computer Science, achieving ISC Class 12 and ICSE Class 10 certifications from 2006 to 2020. His educational background provides a solid foundation for his work in customer success and technical roles.
Current Involvement in Math Content Creation
Since 2020, Ravi has been contributing as a Math Content Contributor at Photomath in San Mateo, California. This role involves creating and reviewing mathematical content, further emphasizing his expertise in mathematics and his ongoing commitment to educational initiatives.
Professional Development and Aspirations
Ravi actively engages in learning web development and programming languages related to data science, artificial intelligence, and machine learning. This commitment to expanding his technical expertise reflects his dedication to professional growth. He also expresses a strong interest in entrepreneurship and has aspirations to start his own company in the future.